Faqs By Harmonica returns

     Due to health concerns related to the use of Harmonicaland’s products, Harmonicaland has a NO RETURN POLICY. If you receive the wrong product or a clearly defective product, DO NOT USE THE PRODUCT. Instead, contact Harmonicaland immediately at +1 800-931-3720 to speak with a customer service representative. Harmonicaland retains sole authority to discern whether you have used the product you claim was incorrect or defective and may deny your attempt to return or exchange the product on that basis. Please note that shipping charges (including expedited shipping) are non-refundable. There will be a minimum $9.90 processing fee that will be deducted from any refund to cover Harmonicaland's costs to process your initial order. In the event Harmonicaland accepts a return and the item needs cleaning, a $25 cleaning fee will be deducted for each diatonic harmonica, and a $49.90 cleaning fee will be deducted for each chromatic or tremolo harmonica.